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IP Address and Cookie Policy

Last Updated: 30th of May 2025

1. Introduction

Welcome to SOLOPAYMENT.COM’s IP Address and Cookie Policy (the “Policy”).

SOLOPAYMENT.COM collects two types of information about you resulting from your use of our website SOLOPAYMENT.COM (the “Site”), including our services in respect of virtual financial assets and/or our online trading platform (the “Platform”):

  1. Personal information, including your name and surname
  2. Aggregate information generated from the use of cookies and your Internet Protocol (IP) Address

Our practices regarding the collection and processing of your personal information when you visit and use the Site and/or the Platform are set in our Privacy Notice

The practices we have in place for generating aggregate information are described in this Policy.

Please read the following carefully to understand how and why the Site and the Platform use your IP Address and cookies. If you do not accept or agree to the practices described in this Policy, you must exit both the Site and the Platform immediately. Continued use will be deemed to amount to your full acceptance and consent.

2. IP Address

2.1 What happens when you visit the Site

Each time you connect to the internet, your computer is automatically assigned a unique identifying number known as an IP Address. This IP Address is automatically logged by the Site and contains information about your location and internet service provider.

2.2 What is an IP Address?

An IP Address is a unique number assigned to your computer when you connect to the internet. It enables websites to send content to your computer. While IP Addresses do not directly identify individuals, they are treated as personal data under EU data protection law when combined with other identifiers.

2.3 How do we collect your IP Address

Every time you visit the Site or Platform, your IP Address is sent along with a request for content. Our web servers automatically log these requests.

2.4 What do we do with your IP Address?

We use IP Address data for statistical purposes, including analyzing geographical trends, page views, and visitor activity. We also store related technical data like browser type, ISP, operating system, timestamps, and clickstream data in log files.

This helps us to improve the Platform and user experience, administer the Site, and identify technical issues.

IP Addresses are stored only as long as needed. For more information on retention, refer to our Privacy Notice

3. Cookies

3.1 Information about our use of Cookies

The Site and the Platform use cookies to distinguish you from other users. Cookies help us provide you with a better browsing experience, analyze trends, and improve the functionality and performance of the Site and Platform.

A cookie is a small file stored on your browser or hard drive that allows websites to remember user preferences, such as language or login status.

We may use the following types of cookies:

Third parties (e.g. advertising networks, analytics providers) may also use cookies over which we have no control. These are typically performance or targeting cookies.

You can control cookie use via your browser settings. Blocking essential cookies may limit your ability to use parts of the Site and Platform.

Private browsing options in common browsers:

For more information, visit: www.allaboutcookies.com

Social Media Features and Widgets

These features may collect your IP Address and pages visited. Cookies may be used for proper functionality. Information shared via social media is governed by those platforms’ privacy policies. We are not responsible for their use of your data.

4. Other Information Stored

4.1 Web Server Logs

We store logs of website activity for security and troubleshooting. Logged data includes date, time, IP, visited page, result, data volume sent, and browser type.

5. Updates to this Policy

This Policy may be updated from time to time to reflect changes in our practices. The "Last Updated" date at the top of the Policy will be revised accordingly. Please check this page periodically.

6. Contact Us

If you have any questions or comments about this Policy, contact us at support@solopayment.com.